About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
I am very thankful
I am very thankful. My Sammy got a surgery at ER which means “expansive medical cost” i am so glad i have spot insurance it paid most of my expenses. Most important thing is SAVED my furkid life!! I don’t have that much cash in my saving by then and I have no choice to not to save him. Spot insurance claims easy as pie with their APP. And I just got check today. Thank you spot insurance you made my life easier while bag things happened!
Spot Insurance is the Best!
Easy claim process and fast payment.
Great so far!
So far, we've had a positive experience with SPOT Insurance. We have a 14 year old dog who we needed to get insurance for due to her old age and fear of something happening and not having coverage to pay for it. SPOT was one of the best resources we found and their team is really helpful, thorough, and patient as you're trying to figure out what's best for your pup!
Highly recommend
We are first time pet insurers and chose Spot for our boy over a year ago in the off chance of something unexpected happening and we are so thankful. Our nearly 3 yr old pup was diagnosed with bilateral hip dysplasia and just underwent total hip replacement surgery. Spot has completely met our expectations and their representatives have been kind and supportive throughout the process.
The claim was handled in a quick and…
The claim was handled in a quick and efficient way
Easy to navigate
Easy to navigate, user friendly app. Pretty quick to process claims
Excellent insurance
I received my reimbursement very quickly.
Everything is easy
Everything is easy! The more things are easy the better off, because there is so much to do, like take care of my dog who I’m worried about.
Excellent customer service
Excellent customer service. Friendly representative service. Claims processing is fast and no hassles.
Love them!
I’ve been with spot since 2022 and I love them so much. I always feel at peace knowing that I have insurance with them
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
