About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Thankful we had Spot this year
Thankful we had Spot this year! Our doggo decided to go wild the last few months of the year and spot helped us get a good portion of her vet bill back once we met the deductible. The response and refund was quickly processed and directly deposited to my account!
Affordable, reliable!
Affordable, easy to sign up, mobile app is great, and I received my first reimbursement for an emergency situation last month. My claim was paid in under 30 days. Exceptional!
Fast Refund!
My dog had emergency surgery, and it took over a week for the Vets and Surgeon to figure out the issue. My bill was in the thousands. Spots processed and refunded my claims very quickly! I was surprised and relieved. My dog's recovery is 6 weeks, which is enough for me to worry about right now. I have had Spots for 3 years since he was 2 months old.
I would have liked a larger refund
I would have liked a larger refund, but I guess it met the quotes to my policy. Claims were processed quickly and paid quickly.
So far this has been nice insurance for…
So far this has been nice insurance for my dogs. I just added my third dog and he’s already covered and I’m gettinf reimbursed for qualified procedures.
I am so pleased with Spot Pet…
I am so pleased with Spot Pet insurance, submitting a claim was very easy, and our claim was processed in a week! The website is user friendly; I highly recommend this company!
Excellent customer service and claim…
Excellent customer service and claim response time.
Recommend Spot to ALL my family &…
Recommend Spot to ALL my family & friends!!
Very reasonable and quick…
Very reasonable and quick reimbursements.
We had an emergency room visit with my…
We had an emergency room visit with my dog for his back problem. The claim process was very straightforward. I emailed them my itemized bill from ER, medical history from our vet, set direct deposit to my bank account and in two days I got reimbursed. Definitely would recommend Spot.
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
