About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
you take care of the claims quickly
you take care of the claims quickly, and that is very impressive and thoughtful,
Reliable
I received 100% of the claim that was outlined in my pet’s coverage in less than two weeks.
Super Easy and Beneficial
Found out my dog had two broken teeth, one of which had been abscessed. With the emergency vet appointment and the surgery, the total came to nearly $2000. The process for filing and getting the refund was super easy and took a lot of weight off my shoulders.
Easy website to navigate
Easy website to navigate
Spot Insurance has been fabulous...The…
Spot Insurance has been fabulous...The process is seamless and easy..Thank you
All of the representatives that I…
All of the representatives that I communicated with on the phone were helpful in explaining exactly what I needed to do, and what documentation I needed to provide to them to make filing a claim as easy as possible.
Great Experience so far
I submitted my first claim, and Spot reimbursed everything minus the deductible. I am very pleased.
Quick claim process
Quick claim process
Staff from beginning to end is wonderful
Staff from beginning to end is wonderful
My 3 weens
With 3 dogs it was important for us to be covered! SPOT has been so helpful and easy to use. Their response time is so fast, the app is simple to navigate and easy to file claims. We are thankful to have chosen SPOT especially for our oldest guy who has been diagnosed with arthritis.
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
