About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Claims were processed and paid quickly…
Claims were processed and paid quickly and deposited right to my account.
Easy to sign up pets
the whole experience of signing up our dogs for coverage has been very easy, affordable and submitting claims is really easy too.
So easy to work with
So easy to work with. Refunds came timely and without any hassle.
Thank you for helping Mia
This New Years was the worst i ever had because i Had to take little Mia to the emergency and learned thAt she had Glaucoma. i was terrified. i dont know what i would have done without Spot. They addressed my concerns and were very helpful in resolving my claim.
Easy to submit claim
Easy to submit claim. Fairly fast processing and turnaround. Good explanation of benefits
I've filed a few different claims
I've filed a few different claims. It took some trial and error at first trying to see what I needed to submit with my claim. When I didn't submit everything they needed to process the claim, they told me what else I needed. Once I got the vet notes and an itemized invoice they processed and approved my claim in a few days!
They where fair
They where fair! It was nice to get 80 % PERCENT BACK now my dog is getting older glad to have them !
Very easy to submit claims.
Very easy to submit claims.
Putting in a claim was easy
Putting in a claim was easy. The claim was processed within two days and the check was sent.
Efficient and prompt reimbursement
Efficient and prompt reimbursement. thank you
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
