About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Fast processing of claim
I recently submitted a claim for my pet, though I was initially told it would take up to 4 weeks, it was processed in a week. The claim submission process is very simple and easy. Thanks for the awesome service!
Fast clear easy to follow instructions…
Fast clear easy to follow instructions for making my claim
Always great and quick service
Always great and quick service
Easy to file,quick payment
Easy to file,quick payment
Knowledgeable Staff.
Knowledgeable Staff.
The site was very user friendly
The site was very user friendly, even uploading invoices. Would be better if you could just select all, but one at a time worked too. The claim was processed fast enough with no hassles and easy to read and understand everything.
Very easy process to file a claim
Very easy process to file a claim. All within One week submitted and paid!! Thank you!!!
Great pet insurance company!…
This company made the claim process super simple, quick, and was extremely responsive to any questions. I have 6 pets insured with them and can’t recommend this company enough!
Peace of mind
My dog got sick and rather than be worried about finances, I was able to focus on quality care to save her life. This insurance gave the peace I needed to make that decision to continue with best quality care.
The insurance was extremely fast at…
The insurance was extremely fast at reviewing and refunding my claim.
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
