About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
This was our first time meeting our out…
This was our first time meeting our out of pocket expenses. Thankfully we had Spot Insurance and our baby Tiago has recovered. The claim process was easy to navigate and we received our reimbursement check with a few weeks.
Very easy to submit claims with payment…
Very easy to submit claims with payment arriving in reasonable amount of time although i wish i would have signed up for direct deposit to my checking account which would have been much quicker to receive money.
very easy to make a claim
very easy to make a claim. The money was reimbursed to my account in 3 days.
Claims have been pretty seamless and…
Claims have been pretty seamless and don’t take very long. Overall very satisfied with the experience!
Spot has been great
Spot has been great. Easy to aubmit a claim and get things processed.
I was initially hesitant to spend the…
I was initially hesitant to spend the money for pet insurance but when my dog needed surgery the next year I was glad I did. Spot Pet insurance covered the majority of the expense and made it much easier to move forward with his needed care rather than worry about the cost. I would not think twice about purchasing pet insurance from Spot.
My dog Daisy had a health issue.
My dog Daisy had a health issue and had to take her to the vet. I submitted the claim and was received my refund in a few weeks.
Every claim has been quick and right on.
Every claim has been quick and right on.
Spot Pet Insurance had just the plan I…
Spot Pet Insurance had just the plan I wanted for my Cairn Terrier puppy (accident paired with routine preventative). Making my first claim was extremely easy, and the reimbursement came within days. Additionally, the rep I spoke with answered all of my questions. I do recommend this company.
Quote was super easy and had most…
Quote was super easy and had most benefits out of the plans available. Refund came super quick, right into my bank after I submitted a claim.
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
