About Us

Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.

Spot's Mission

Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.

OUR STORY - WHY CHOOSE A SPOT PLAN

Pets Feel Better with Spot

From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.

A brown and white dog with a polka-dotted bandana sits outdoors smiling.

When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.

A cat in a polka dot bandana with an orange emblem reads "Spot pet insurance" looks upward.

Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives

Our Paw Principles

Pets First

Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.

Affordable Plan Options

The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.

Relentless Innovation

We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.

Our Culture

At Spot, the first thing you’ll notice about our pack is how much we care.

We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.

Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.

Spot Is a Pack Leader

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Happy Pet Parents Trust Spot

Rated 4.7 / 5 based on 9,071 reviews

The response time for the claim I filed…

The response time for the claim I filed was phenomenal!! I do not know if another insurance company that handles claims as quickly and efficiently as you did.

Cynthia Durham

First time purchasing pet insurance

Long time dog owner and this is the first time I’ve ever gotten pet insurance for my puppy. I did ample research and Spot seemed to be the best fit at reasonable prices for us. I love how easy it is to submit a claim and Spot will reimburse us in a very timely manner. Also I like that it’s easy to keep track of our coverage details on the app.

Debbie P.

I am so happy with Spot pet insurance

I am so happy with Spot pet insurance. Customer service is awesome and they save me so much money. I will recommend them to everyone.

Dana Christopher

First time we made a claim, and it's so easy!

We have been fortunate enough that this was our first time using our pet insurance. Having Spot when our dog had surgery gave us piece of mind. Starting a claim was easy, and we were reimbursed to get the vet bills paid. I highly recommend this insurance to anyone with a pet!

Trista