About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Quick on reimbursement
Great with claims guick
This pet insurance has been really on…target
This pet insurance has been really on the ball for my Suzy Q and Cooper James. The customer service is just wonderful! Always helpful to answer questions and explain benefits. I am very satisfied with this coverage for my pets!
Spot Pet Insurance is the absolute…
Spot Pet Insurance is the absolute BEST! Their customer service is spectacular! They always answer questions and pay claims promptly. I will never use another pet insurance company. I'm a customer for life!
Spot Pet Insurance makes life easier
Spot Pet Insurance is fast, responsive and diligent. I appreciate the swift response in a challenging time. Very high recommendations and I never leave reviews!
Great Experience!
I did a lot of research before choosing Spot, and I am glad I did. They are awesome. Filed my first claim, and it was approved very quickly. My money was electronically deposited in a less than five days. Thank you so much Spot!!!
Easy site to navigate
Easy site to navigate, friendly customer service and quick processing of claims
Great experience
It was so easy to navigate. I submitted my claim, and I received my money quickly.
It was easy and fast!
It was easy and fast!
Very helpful in filing a claim
Very helpful in filing a claim. And promptly paid the claim once all the paperwork is complete. Thank you for the great service!
Love spot
Love spot! So easy to use, and even easier to submit a claim. Received my claim within a week. Would definitely always recommend spot pet insurance!
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger