About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Navigating their website for submission…
Navigating their website for submission of claims is easy. Reimbursement for my claims got deposited into my account in only a few days after I submitted my claim. It was a fast and easy process. Their monthly premium payment is reasonable. Thank you!
The process of filing the claim was…
The process of filing the claim was easy and straightforward.
Excellent pet insurance
Very good with communication and fast at resolving open claims. Good value also.
I've loved my experience with Spot!
I've loved my experience with Spot! No other company such an understanding policy surrounding pre-existing conditions. Also, Spot has always received and processed most of our claims within a week or a few days and we are so grateful for it!
Quick easy claim process.
Quick easy claim process.
I just obtained Spot Pet Insurance for…
I just obtained Spot Pet Insurance for my two dogs… First time I've ever had pet insurance in my life… Filled out the claim form post vet visit for a sick dog and check is on its way to me… only took 7 to 10 days… I've met my deductible!
Our claims were resolved very quickly
Our claims were resolved very quickly! Downloading invoices was so easy and the response to claims was super fast. We had a different insurance company and they were so difficult to work with and accepted no claims. So glad we found Spot they are amazing.
The experience was smooth
The experience was smooth. I just uploaded the vet bill and days later I had a direct deposit. I was already worried about my dog and this was one less thing I didn’t have to worry about.
The experience with Spot Pet Insurance…
The experience with Spot Pet Insurance has been excellent. The website is easy to use and if I have a question, the people on the phone have been very helpful. I am extremely satisfied with my recent claim and the amount I received from Spot. The monthly payments more than cover my pet expenses this year.
Quick response to claims
I submitted claims for my dogs surgery, and a few days later it was settled. Check is in the mail. Response time was great.
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
