About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Spot is super easy to use!
Spot is super easy to use. It's hard to add another monthly expense but at the end of the day it has covered so much of our unexpected vet bills for our 3 dogs. We appreciate Spot and so do my pups!
As most know our dogs are our family
As most know our dogs are our family! Our dog got hurt and I had to rush her to the emergency vet clinic. Knowing I had insurance the focus was on Pepper our dog and not o what it would cost or even a little oh no moment. Thank you for this opportunity to take a weight off and get our puppy to a dr. who was amazing!!
I’m glad I have my cats protected
I’m glad I have my cats protected! Filing claims are so easy with the Spot App, and money is direct deposited so fast. Glad I went with Spot!
They make reimbursement an easy and…
They make reimbursement an easy and straightforward process! It definitely made the pet parent stress such a relief!
customer service is always helpful
customer service is always helpful. payments for reimbursement are always prompt and easily explained. I have been very pleased and happy with Spot insurance.
Easy to make claims
Easy to make claims. Great customer service and great insurance pricing.highly recommended insurance company.
Everyone I spoke to was a wonderful and…
Everyone I spoke to was a wonderful and very helpful
Submitting the claim was simple and the…
Submitting the claim was simple and the processing was fast. Thank you!
Service Dog recommended
I have a service dog so it's very important that he see the vet for his annual visits as well as for any injury or illness that may occur. There are times when I don't have the money so spot helps me save money as well as giving me the confidence that my dog will be taken care of
Easy to submit the claim and paid…
Easy to submit the claim and paid quickly
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
