About Us
Spot is a team of pet-health-obsessed pet parents. We are driven by a shared vision to educate, empower, and engage pet lovers about the benefits of pet insurance to help them pay for covered vet bills so dogs and cats can live healthier, happier lives.
Spot's Mission
Our mission is to create a more caring world by helping pet families get their pets the care they need to lead longer, happier lives together.
OUR STORY - WHY CHOOSE A SPOT PLAN
Pets Feel Better with Spot
From the beginning, Spot’s story has been pet-focused, and pet-parent-driven. We believe that the power of pet health should be in the hands of pet parents, which is where Spot plans have made the most impact in helping animals feel better, faster.
When we built Spot, it was on the promise to pets that pet parents would have the help they needed to plan for unexpected accidents, illnesses, and behavioral issues. Given the right tools, mobile technology is helping us keep that promise.
Our digital-first approach means pet lovers can count on the help that Spot plans offer. Empowering cat and dog lovers with information, tools, and technology, we are working together to create responsible communities of healthier pet families who help pets lead longer, happier lives
Our Paw Principles
Pets First
Our love for dogs and cats runs deep. We will always act in the best interest of pets and their pet parents and are committed to educating people about the benefits that pet insurance can offer.
Affordable Plan Options
The flexibility of our custom plan builder allows for the creation of unique plans that work for every pet and every budget. Making pet health care accessible to all is at the core of what we do.
Relentless Innovation
We leverage data-driven insights and innovative strategies to continuously improve our product, user experience, and customer service ensuring it meets the evolving needs of pet owners everywhere.
Our Culture
At Spot, the first thing you’ll notice about our pack is how much we care.
We care about pets, we care about people, and we genuinely care about each other, and it shows in everything we create, manage, and track.
Our company culture is lively, collaborative, personal, fast-paced, and social with lots of playtime in between. Thanks to our fun committee, our dog-friendly office is filled with treats for the people who work here and the pets that join us every day. From casino nights, happy hours, and pet birthday celebrations to recognizing outstanding work and teams and reinforcing work-life balance – it's never just another day at the office.Take a peek inside our day, watch this video.
Spot Is a Pack Leader
Happy Pet Parents Trust Spot
Very helpful with new puppy
Very helpful with new puppy
It was fast and easy and I did…
It was fast and easy and I did appreciate how quickly they responded
Great Pet Insurance Experience
Very easy to submit claims and paperwork online. I got reimbursed in a timely manner without me having to follow up. I highly appreciate having Spot insurance for my cat, Luna. Reimbursement took about 1 or 2 business days from when the claim was finalized. The option to get it directly depositied into my account is great!
Pleasantly Surprised
Spot has made it very easy for me to take care of my dog and not have to worry about paying full price for just basic visits. I’ve been pleasantly surprised with what they cover.
Spot Insurance has been a blessing
Spot Insurance has been a blessing! They are so easy to work with and truly help me with my sweet frenchie!
Easiest pet claims!
Spot made it easy to file a claim! Process was easy, they reviewed my claim quickly and I got my reimbursement quickly via direct deposit!
No hassle
No hassle, quick turnaround
Quick claim processing and payment
Quick claim processing and payment
It's very easy to make a claim
It's very easy to make a claim! I have a dog that eats everything and having this insurance has saved me! Best decision I made!!
Very easy process to get a refund on…
Very easy process to get a refund on our healthy pet visit
Our Core Values
Run Thru Walls
Overcome obstacles, exhaust all options, produce innovative solutions, move fast – Win Together
Data-Driven Decisions
Base choices on pet needs, apply data to move forward, prioritize goals – Own the Outcome
Make it Memorable
Focus on uniqueness, focus on empowering the pet community – Think Bigger
