Spot Pet Insurance Reviews
Join Thousands of Satisfied Customers and Help Protect Your Pet with Spot Pet Insurance
We love hearing directly from pet parents about how Spot Pet Insurance plans have helped their pets. Here are just a handful of the many overwhelmingly positive responses we’ve received from pet parents who’ve signed up for Spot plans.
They Think We’re Pretty Cool:
The Internet's Favorite Pet Insurance
Discover what makes Spot the highest-rated pet insurance provider on Trustpilot

"Customer service is great,... reimbursement arrived fast, my wife dropped her insurance and switched to Spot cause of the affordable plans."
- Dorwin

"I love SPOT. They are super reasonable and super responsive. The app is super easy to use. I switched from one company to Spot and I'm so glad I did."
- Ethelind

"My dog ate a plastic bag from my neighbor. It was a fluke accident. Spot paid both claims. No issues, I am glad I switched to spot."
- Margaret
Loved By Pets, Trusted by Pet Parents
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"Spot Pet Insurance has been the best company I’ve dealt with. Process times and reimbursement speed is prompt. I received my first reimbursement within 3 days. I feel at ease taking my fur babies to the veterinarian for checkups and other things. No more anxiety waiting to hear the total cost..."
- Jennifer

"We switched to Spot pet insurance last year...The Spot representative explained everything thoroughly on the phone, and my experience has been exactly as she described. It was so easy to file my claim online, and with direct deposit, the money was in my account almost instantly after they resolved it..."
- Kate

"We have had such great response times and coverage for our dog. Spot Pet Insurance has been great covering all his shots, neutering, wellness exam and tests...Spot Pet paid everything and very timely! So happy we chose Spot Pet. Their mobile app makes it very easy to submit a claim and track status."
- Bradley
Happy Pet Parents Trust Spot
Unexpected Coverage
My experience has been great because when my dog had to be hospitalized for gastroenteritis spot was able to cover a good portion of my bill and send the check directly to my veterinarian. My dog then had to get a major dental done due to severe periodontal disease and they were able to cover a large portion of that bill as well. This time i picked direct deposit and two days after the claim was finalized the money was in my bank account. The turn around time for the claims to be processed takes about 1-2 two weeks which isn't too bad. The only thing is I had to check the app for updates on the claim status as opposed to getting an email when it was complete.
Spot gets 5 stars
Spot makes claim submission and reimbursement very easy. They process claims quickly. I am very happy with my experience and I highly recommend!
Excellent service and quick turn around…
Excellent service and quick turn around in reimbursement on my claim. Highly recommend!
Claims reviewed quickly
Claims reviewed quickly. Compensation also very timely. So glad I have my animals insured.
Prompt reimbursement
So far, they have been very prompt in reimbursing me for my pet's healthcare treatment.
Claim was paid promptly and customer…
Claim was paid promptly and customer service is great
Service was quick and met my needs.
Service was quick and met my needs.
Spot came through when I really needed…
Spot came through when I really needed them ! I submitted my claim and was able to watch my claim as moved through the process! Customer support was very helpful. Very happy with Spot pet insurance
Claims process made easy
I was unsure how the process would work for multiple items on my claim, but Spot made things so easy to submit. Spot responded & processed my claim right away. It was seamless!
Very pleased with Spot pet insurance
Very pleased with Spot pet insurance. Web portal is easy to use. They're prompt with claims and payments and easy to reach if you want a live person! Also my recent claim for a tooth extraction was covered to my absolute delight because pet dental work is very expensive. Whew! Thank goodness for Spot :)










