Spot Pet Insurance Reviews
Join Thousands of Satisfied Customers and Help Protect Your Pet with Spot Pet Insurance
We love hearing directly from pet parents about how Spot Pet Insurance plans have helped their pets. Here are just a handful of the many overwhelmingly positive responses we’ve received from pet parents who’ve signed up for Spot plans.
They Think We’re Pretty Cool:
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"Customer service is great,... reimbursement arrived fast, my wife dropped her insurance and switched to Spot cause of the affordable plans."
- Dorwin
"I love SPOT. They are super reasonable and super responsive. The app is super easy to use. I switched from one company to Spot and I'm so glad I did."
- Ethelind
"My dog ate a plastic bag from my neighbor. It was a fluke accident. Spot paid both claims. No issues, I am glad I switched to spot."
- Margaret
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"Spot Pet Insurance has been the best company I’ve dealt with. Process times and reimbursement speed is prompt. I received my first reimbursement within 3 days. I feel at ease taking my fur babies to the veterinarian for checkups and other things. No more anxiety waiting to hear the total cost..."
- Jennifer
"We switched to Spot pet insurance last year...The Spot representative explained everything thoroughly on the phone, and my experience has been exactly as she described. It was so easy to file my claim online, and with direct deposit, the money was in my account almost instantly after they resolved it..."
- Kate
"We have had such great response times and coverage for our dog. Spot Pet Insurance has been great covering all his shots, neutering, wellness exam and tests...Spot Pet paid everything and very timely! So happy we chose Spot Pet. Their mobile app makes it very easy to submit a claim and track status."
- Bradley
Happy Pet Parents Trust Spot
So far so good!
So far so good! I did a ton of research and went with Spot as I wanted Unlimited coverage at a reasonable rate. They seemed the best. I submitted 2 claims soon after I started this insurance and they paid what I expected. I had cancelled another insurance as they paid pretty much nothing so I am very happy with Spot.
Great job of a quick claim
Great job of a quick claim Turnaround:) It is so great to have a policy that is affordable and truly comes through when you need it. Thank you!!
I have been with Spot for more than 3…
I have been with Spot for more than 3 years. Last year, my dog Akira fell ill a few times, and I submitted a claim each time; all of them were approved.
Excellent pet insurance
I've now insured 4 cats through Spot. When I starting buying insurance for our current two 1-1/2 year old brothers as a precaution when they were still kittens, one of the cats unexpectedly developed some chronic health issues that have already nearly cost $2,000. As with all of our other pets, Spot has reimbursed me for the expenses promptly and without any administrative back-and-forth. I cannot recommend them enough.
Spot has met all expectations
Spot has met all expectations in regards to reimbursement and timeliness. I would highly recommend this company.
Ease of making claims
Ease of making claims; responsiveness and overall service.
Spot is affordable, flexible, and no hidden strings
Spot pet insurance is much more affordable than some of the other options out there, while offering a high quality product that has flexible options to meet the exact plan you want. Pros: - You can essentially create your own plan by choosing your own deductible and reimbursement percentage to get to a monthly premium that you're comfortable with. - The preventative care add on is something I found helpful since we take our dog in for regular check ups. - I have submitted a few claims already and never had any issues with reimbursement/coverage. You can configure direct deposit, and I've always gotten reimbursement within a week or so of submitting. - The app is easy to use and makes submitting claims very easy as long as you have proper documentation. Cons: - The only con is that they do work on a reimbursement method, meaning that you have to pay out of pocket and submit a claim afterwards to receive reimbursement. This can sometimes be tricky because when the vet is asking if you want to move forward with a treatment, you have to make a decision without having 100% confidence that it will be covered. Spot does have transparent documents that show what is and is not covered, but it can still be stressful to make the decision without 100% confidence. In my experience though, everything that I have expected to be covered was covered.
It was a smooth
It was a smooth, simple process to submit the claim. The turnaround time was better than expected.
You were quick to acknowledge the…
You were quick to acknowledge the complaint and take action with your promt response. It’s a great insurance company, I highly recommend you,100%
Timely and fair
Exceptionally clear and timely in their reviews of claims, and eminently fair in their coverage decisions. Best insurance company I've dealt with!
