How Pet Insurance Works

Do All Vets Take Pet Insurance? What Pet Parents Need to Know

Fact Checked
Key Points
  • Pet insurance works with any licensed veterinarian in the U.S. or Canada through a reimbursement model
  • You pay your vet directly and submit claims to receive reimbursement for covered expenses
  • Pet insurance has no provider networks, so you keep your current vet without restrictions

Do All Vets Take Pet Insurance?

Yes, pet insurance can work with any licensed veterinarian in the U.S. or Canada. Unlike human health insurance, pet insurance has no provider networks or preferred veterinarians. Pet parents pay their vet directly for services, then submit a claim to their insurance provider for reimbursement of covered expenses.

This means you can continue using your current veterinarian, specialists, or emergency clinics without worrying about whether they’re “in-network.” The choice of where your pet receives care remains entirely yours.

How Does Pet Insurance Work With Veterinary Clinics?

Pet insurance operates on a reimbursement model rather than direct billing. When your pet needs care, you pay your veterinarian the same way you would without insurance. Afterward, you submit a claim to your insurance provider, who reviews the services and reimburses you for eligible covered expenses.

According to the North American Pet Health Insurance Association (NAPHIA), 7.03 million pets were insured in North America by the end of 2024, a 12.2% increase from the previous year. This growth reflects pet parents’ increasing recognition that insurance provides financial flexibility without limiting their veterinary options.

Why Pet Insurance Has No Vet Networks

Traditional health insurance for humans uses networks to negotiate rates with specific providers. Pet insurance skips this step entirely. Since you pay upfront and seek reimbursement later, veterinarians typically don’t need to participate in any network or billing arrangement.

This structure benefits pet parents in several ways:

  • No restrictions on specialists: Pet dermatologists, oncologists, and surgeons are all accessible

  • Emergency care anywhere: Use any licensed emergency clinic without pre-authorization

  • Continuity of care: Keep your trusted veterinarian throughout your pet’s life

  • Travel flexibility: Your coverage works with any licensed vet, even when traveling to Puerto Rico, Guam, U.S. Virgin Islands, or Canada.

Can I Keep My Current Vet With Pet Insurance?

Absolutely. Pet insurance places no limitations on which veterinarian you visit. Whether you’ve been seeing the same vet for years or recently moved to a new area, your policy travels with you. Spot Pet Insurance plans cover visits to any licensed veterinarian in the U.S., U.S. territories, or Canada, including specialists and emergency veterinary clinics.

This flexibility matters because trust between pet parents and their veterinarian develops over time. Your vet knows your pet’s history, temperament, and health patterns. Pet insurance can help preserve that relationship while adding financial protection against unexpected costs.

How Pet Insurance Reimbursement Works

Understanding the reimbursement process helps pet parents maximize their coverage. Here’s how it typically works:

Step 1: Pay Your Veterinarian

When your pet receives care, pay the veterinary clinic directly using your preferred payment method. This happens the same way it would without insurance.

Step 2: Submit Your Claim

Most pet insurance providers, including Spot Pet Insurance, offer multiple claim submission options:

  • Online portal or member center

  • Mobile app

  • Email with attached documents

Include an itemized, paid invoice showing each service, diagnosis notes, and costs. This documentation helps the claims team process your submission accurately.

Step 3: Receive Reimbursement

After reviewing your claim, the insurance company calculates your reimbursement based on your plan’s terms. Reimbursement amounts depend on three key factors:

Factor

Description

Annual Deductible

The amount you pay for covered services before reimbursement begins (resets yearly)

Reimbursement Rate

The percentage of covered costs your plan reimburses (commonly 70%, 80%, or 90%)

Annual Limit

Maximum amount the plan reimburses per policy year

Spot Pet Insurance offers customizable options for each factor, letting you balance monthly premiums with out-of-pocket costs based on your budget.

What to Know Before Filing a Claim

Efficient claim processing requires complete documentation. Send copies of itemized invoices showing individual services rather than summary receipts. Include any medical records or notes your veterinarian provides, especially for new conditions.

Most claims can be processed within a few business days. Spot Pet Insurance plans can issue reimbursement via check or direct deposit.

Tips for Choosing a Veterinarian

While pet insurance works with any licensed vet, selecting the right veterinary practice can matter for your pet’s long-term health. Consider these factors:

Align With Your Pet Care Philosophy

Different veterinary practices emphasize different approaches. Some focus heavily on preventive care and wellness, while others specialize in senior pet care, behavioral medicine, or advanced surgical procedures. Choose a practice whose priorities match your expectations for your pet’s care.

Verify Credentials and Reviews

Pet insurance only covers care from licensed veterinary professionals. Verify your veterinarian’s credentials through your state’s veterinary licensing board. Additionally, ask fellow pet parents, friends, and neighbors for recommendations based on their experiences.

Consider Location and Emergency Access

Proximity matters during emergencies. Research which emergency clinics operate near your home and confirm they employ licensed veterinarians. Your regular pet insurance coverage applies at these facilities too.

Frequently Asked Questions

Do all vets accept pet insurance?

Pet insurance doesn’t require veterinarians to “accept” anything. Because you pay directly and seek reimbursement, any licensed vet in the U.S. or Canada works with your coverage. The reimbursement happens between you and your insurance provider, not the veterinary clinic.

What if my vet doesn’t work with pet insurance?

This scenario doesn’t apply to pet insurance the way it does with human health insurance. You simply pay your vet normally, then submit a claim. Your veterinarian doesn’t need to submit paperwork or participate in any insurance program.

Can I use pet insurance at emergency or specialty clinics?

Yes. Spot Pet Insurance plans cover visits to licensed emergency clinics and specialists for eligible conditions. The same reimbursement process applies whether you visit your regular vet, a specialist, or an emergency facility.

Does pet insurance cover preventive care at any vet?

Standard accident and illness policies focus on unexpected health events. For routine care coverage, consider adding a preventive care option to your plan. Spot Pet Insurance offers wellness add-ons that help cover the eligible costs of annual exams, vaccinations, and other preventive services at any licensed veterinarian.

Key Takeaways

  • Universal compatibility: Pet insurance works with any licensed veterinarian in the U.S. or Canada

  • No network restrictions: Visit your current vet, specialists, or emergency clinics without limitations

  • Reimbursement model: Pay your vet directly, submit a claim, and receive reimbursement for covered expenses

  • Customizable coverage: Choose your deductible, reimbursement rate, and annual limit to fit your budget

  • Your choice matters: Select a veterinarian based on care quality and philosophy, not insurance compatibility

Article author Paula Gil

If you need a story or someone to talk to your cat like a person, I’m your person. With 3 cats, 1 dog, and a lifetime of pets, I write from experience, usually with a cat on my keyboard and a dog in my lap.

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Sources
  1. North American Pet Health Insurance Association. “State of the Industry Report 2025.” NAPHIA, 2025. https://naphia.org/industry-data/

Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms visit [spotpet.com/sample-policy](https://spotpet.com/sample-policy). Products, schedules, discounts, and rates may vary and are subject to change. More information available at checkout.

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