How Pet Insurance Works
Visit Any Vet
No vet restrictions! Visit any vet in the U.S. or Canada.
Submit Your Claim
Submit your claim online or in our app – it’s quick and easy.
Get Paid!
Get cash back quickly for covered vet bills either direct deposit or check – you pick.
Happy Pet Parents Trust Spot
We have never purchased pet insurance…
We have never purchased pet insurance and were hesitant, hoping that if we needed it, there would not be exceptions to coverage. We did have a need to use the insurance and the process was incredibly easy. We received a reimbursement check within one week of submitting reciepts. Coverage was just as outlined when purchased. Very impressed and grateful
Our dog was diagnosed with Lymphoma and…
Our dog was diagnosed with Lymphoma and Spot has paid pretty much all of our bills so far which has made choosing the treatment easier on our minds and hearts.
Fast Claim Processing…
My claim was processed expeditiously and no issues were encountered
To enter your claim report so easy and…
To enter your claim report so easy and return with refund was even faster
Responsive
Responsive, easy, accessible, friendly and fast
Top notch
Spot is very efficient and timely.
Incredible company and service!
Your customer service reps I’ve spoken with on the phone have always been caring, knowledgeable, helpful and reassuring. I went through a scary situation with my dog this year and I was so grateful to be able to get her into an Urgent Care as soon as possible without worry of extra expenses in such a stressful moment. It allowed me to focus on what was most important- taking care of my injured dog. I’ve recommended Spot to several friends as I live in a very dog friendly beach town in San Diego. I’m extremely satisfied with our coverage and service and will continue singing your praises. Thank you for your impeccable service and helping me take the best care of my dog in the times she’s needed it most.
Love Spot insurance
Very fast reimbursement, submission and able to give my Oliver the best care he needs when he needs it.
Love spot
Love spot! My kitty was recently sick and in the ER overnight. I wasn’t even worried about the bills because I knew spot had me covered.
Tigers reimbursement
They gave me my reimbursement without any hassle! Thank you!
What is covered in Spot plans?
Vet Exam Fees
Microchip Implantation
Behavioral Issues
X-rays & Tests
Emergencies & Hospitalizations
Skin, Eye, and Ear Infections
Hereditary Conditions
Dental Illnesses
Vet Exam Fees
Microchip Implantation
Behavioral Issues
X-rays & Tests
Emergencies & Hospitalizations
Skin, Eye, and Ear Infections
Hereditary Conditions
Dental Illnesses
Digestive Illnesses
Hip Dysplasia
Cancer & Growths
Infectious diseases & diseases from parasites
Orthopedic
Swallowed Objects & Toxins
Diagnostics & Treatments
Prescription Medications
Surgery & Specialized Care
Advanced Care
Virtual Vet Visits
Alternative Therapies (e.g. Acupuncture)
Spot Preventive Care Coverage Perks
Spaying or Neutering
Spaying or Neutering is covered for an extra cost as part of Spot's Platinum Preventative Add-on
Dental Teeth Cleaning
Cleaning coverage included in Spot's preventative care coverage options for an extra cost
Wellness Exams
Routine exams and screenings give your vet the opportunity to detect health issues in the early stages
24/7 Pet Health Helpline
Policyholders of insurance plans from Spot are provided immediate access to a 24/7 helpline for pet health, behavior, and wellness questions powered by VetAccess™.
Your questions will be answered by veterinary experts 24/7 at no additional cost!
Frequently Asked Questions
Have questions about pet insurance and how it works? Don’t worry, we’ve got you covered.
What is Pet Insurance?
Pet insurance is a type of coverage that helps offset the cost of veterinary care for your pet. It can help in covering vet expenses related to accidents, illnesses, and preventive care. By having pet insurance, you can protect your pet's health and potentially avoid significant financial burdens in case of unexpected medical needs.
What Do Pet Insurance Plans Provided by Spot Cover?
Spot Pet Insurance offers options for Accident-Only and Accident & Illness pet insurance plans. Spot plans offer an unlimited annual limit option, no per incident caps, and no lifetime caps.
Plans provided by Spot cover the eligible expenses for medically necessary veterinary treatments that are prescribed to treat your pet’s covered conditions.
You may use any licensed veterinarian in the US.
For a full list of terms and conditions, click here to view a sample policy.
How Do I File a Claim?
Click the Claims icon and follow the simple instructions. Don’t forget to take a picture of your invoice and upload it to complete the claim submission.
What is a Pre-Existing Condition?
A pre-existing condition is any injury or illness which occurs or shows symptoms before coverage starts or during a waiting period. A condition is considered pre-existing whether or not it’s been officially diagnosed or treated; all that matters is when it occurred or symptoms first displayed.
Plans provided by Spot do not cover pre-existing conditions. However, with pet insurance plans provided by Spot, this doesn’t mean the condition can’t be covered in the future if the condition is curable. An injury or illness that is curable, cured, and free of treatment and symptoms for 180 days will no longer be regarded as pre-existing, with the exception of knee and ligament conditions. If a knee or ligament condition occurs before the coverage effective date or during a waiting period, any future ones won’t be covered.