How Pet Insurance Works
Visit Any Vet
No vet restrictions! Visit any vet in the U.S. or Canada.
Submit Your Claim
Submit your claim online or through our mobile app – it’s quick and easy.
Get Paid!
Get cash back quickly for covered vet bills either direct deposit or check – you pick.
Happy Pet Parents Trust Spot
The claim process was fast and easy.
The claim process was fast and easy.
Easy to use app and rapid processing of claims. I love SPOT
Easy to use app and rapidmprocessing of claims
It was bound to happen and I am…
It was bound to happen and I am thankful we had Spot Pet Insurance when it did. I had to take my fur kid to the vet for X-rays and an ear infection along with follow up appointments. The claim filing process was pretty simple and the reimbursement came quick with no problems. I see reviews with people saying insurance doesn’t do what it is supposed to, well it does. I got insurance on my fur kid when he was a puppy, there were no previous issues. I think that is where some of the comments may come from. We have the illness and accident and I am thankful I decided to stick with it.
When I called for help the sweet lady…
When I called for help the sweet lady was so very kind to me! She carefully walked me through the claim process and never made me feel dumb.
Claim
How easy it is to submit a claim.
I would highly recommend Spot…
I would highly recommend Spot Insurance. Claims are processed very quickly and they stand by their word.
I have had Spot Insurance for nearly…
I have had Spot Insurance for nearly two years now. Our little dog Rosie started to limp and whine recently. Our vet referred us to an orthopedic vet. So far Spot Insurance has covered the expenses just as the policy promised!
Very satisfied customer.
I have been a client of Spot Pet Insurance for about four years and the service is remarkable. They are very expedient with resolving a claim, and paying what ever is covered to the client as soon as possible.I know there are many other companies but I would not think of changing. There customer service department is staffed with very friendly and knowledgeable people.
The claim process was simple
The claim process was simple. I uploaded the invoice and attached the medical record supplied by the vet. In ten days my claim was approved and a check sent in the mail. It really couldn't have been easier.
Customer service is wonderful
Customer service is wonderful, always helpful with my questions, thank you!
What is covered in Spot plans?
Vet Exam Fees
Microchip Implantation
Behavioral Issues
X-rays & Tests
Emergencies & Hospitalizations
Skin, Eye, and Ear Infections
Hereditary Conditions
Dental Illnesses
Vet Exam Fees
Microchip Implantation
Behavioral Issues
X-rays & Tests
Emergencies & Hospitalizations
Skin, Eye, and Ear Infections
Hereditary Conditions
Dental Illnesses
Digestive Illnesses
Hip Dysplasia
Cancer & Growths
Infectious diseases & diseases from parasites
Orthopedic
Swallowed Objects & Toxins
Diagnostics & Treatments
Prescription Medications
Surgery & Specialized Care
Advanced Care
Virtual Vet Visits
Alternative Therapies (e.g. Acupuncture)
Spot Preventive Care Coverage Perks
Spaying or Neutering
Spaying or Neutering is covered for an extra cost as part of Spot's Platinum Preventative Add-on
Dental Teeth Cleaning
Cleaning coverage included in Spot's preventative care coverage options for an extra cost
Wellness Exams
Routine exams and screenings give your vet the opportunity to detect health issues in the early stages
24/7 Pet Health Helpline
Policyholders of insurance plans from Spot are provided immediate access to a 24/7 helpline for pet health, behavior, and wellness questions powered by VetAccess™.
Your questions will be answered by veterinary experts 24/7 at no additional cost!
Frequently Asked Questions
Have questions about pet insurance and how it works? Don’t worry, we’ve got you covered.
What is Pet Insurance?
Pet insurance is a type of coverage that helps offset the cost of veterinary care for your pet. It can help in covering vet expenses related to accidents, illnesses, and preventive care. By having pet insurance, you can protect your pet's health and potentially avoid significant financial burdens in case of unexpected medical needs.
What Do Pet Insurance Plans Provided by Spot Cover?
Spot Pet Insurance offers options for Accident-Only and Accident & Illness pet insurance plans. Spot plans offer an unlimited annual limit option, no per incident caps, and no lifetime caps.
Plans provided by Spot cover the eligible expenses for medically necessary veterinary treatments that are prescribed to treat your pet’s covered conditions.
You may use any licensed veterinarian in the US.
For a full list of terms and conditions, click here to view a sample policy.
How Do I File a Claim?
Click the Claims icon and follow the simple instructions. Don’t forget to take a picture of your invoice and upload it to complete the claim submission.
What is a Pre-Existing Condition?
A pre-existing condition is any injury or illness which occurs or shows symptoms before coverage starts or during a waiting period. A condition is considered pre-existing whether or not it’s been officially diagnosed or treated; all that matters is when it occurred or symptoms first displayed.
Plans provided by Spot do not cover pre-existing conditions. However, with pet insurance plans provided by Spot, this doesn’t mean the condition can’t be covered in the future if the condition is curable. An injury or illness that is curable, cured, and free of treatment and symptoms for 180 days will no longer be regarded as pre-existing, with the exception of knee and ligament conditions. If a knee or ligament condition occurs before the coverage effective date or during a waiting period, any future ones won’t be covered.