Customer Stories
Wondering how pet insurance really works? Explore our customer stories and see how other pet parents found peace of mind and financial support during challenging times.
Charlie's Story: Porcupine Quills & Easy Pet Insurance Reimbursement
Brenda and Charlie’s Story Brenda and her curious, large mix dog Charlie call the beautiful state of Maine home. The Unexpected Encounter While outside, Charlie had an unfortunate run-in with a porcupine, resulting in a face full of painful quills....
Customer Stories
Patricia & Katie's Story: Spot Pet Insurance for Hip Dysplasia Surgery
Patricia and Katie’s Story Introducing Katie: A beautiful Golden Retriever from New Mexico, beloved by her pet parent, Patricia. The Health Hurdle Katie was diagnosed with hip dysplasia, a condition that can significantly impact a dog's mobility and...
Customer Stories
Pepper Mint's Story: $1,669 Reimbursement for an Emergency Vet Visit
Darin and Pepper Mint’s Story Pepper Mint’s story Pepper Mint, a beloved Boxer from New Jersey, receives swift care after an unexpected injury. Pepper Mint's Background For Darin, Pepper Mint isn't just a pet; she's family. When Pepper Mint suffered a...
Customer Stories
Nora's Story: Pet Insurance Helps with $2,953 Pancreatitis Treatment
Mark and Nora’s Story A cherished Miniature Goldendoodle from North Carolina, bringing joy to Mark's life. The Unexpected Challenge Nora suddenly fell ill, requiring an immediate trip to the emergency room. The diagnosis was pancreatitis, a serious...
Customer Stories
Tobias Ace's Story: Pet Insurance Reimbursement for Giardia
Faye and Tobias Ace’s Story A charming domestic shorthair from Massachusetts who quickly stole Faye's heart after being adopted from a shelter. The Situation Shortly after Tobias Ace settled into his new home, Faye noticed he wasn't feeling his best...
Customer Stories
Fonzie's Story: $1,466 Reimbursement for Blindness & Dental Care
Tracy and Fonzie's Story Fonzie, a large mixed breed, receives swift support during a challenging time. Vet Bill: $2,094* Fonzie's Background Fonzie, a large mixed breed dog, experienced going blind and suffering dental damage within a few short weeks....
Customer Stories
Lulu's Story: Pet Insurance Provides Swift Support for Kidney Disease
William and Lulu’s Story A sweet medium mix breed dog residing in Kentucky with her pet parent, William. Navigating Chronic Conditions Lulu was diagnosed with kidney disease, requiring ongoing veterinary care and treatment. This presented William with...
Customer Stories
Meatball's Story: $4,370 Reimbursement for Foreign Body Removal
Michele and Meatball’s Story Michele and Meatball, her adventurous Labrador Retriever from New York. The Incident Meatball, true to his curious nature, found himself in a predicament after ingesting a foreign object. This unforeseen emergency required...
Customer Stories
Gambol's Story: Knee Surgery & Fast Reimbursement
Sarah and Gambol’s Story A charming small mix-breed puppy who recently joined Sarah's family in Georgia. The Unexpected Setback In his early months, little Gambol developed lameness, requiring veterinary attention and ultimately, knee surgery. This...
Customer Stories
